CRM system is a service that helps businesses keep things in order and increase sales. Without CRM, you can miss important indicators and profits.
Most of our clients have CRM connected — we integrate our service with them and see the strengths and weaknesses of the systems. We have collected the experience of our clients and our observations in one place — we hope it will be useful.
amoCRM: a universal system for medium and large businesses
amo is designed to manage sales in various whatsapp and digital marketing business areas. Using widgets, you can adapt the system to your needs.
Basic functions that our clients use:
- Automatic recording of all customer requests across all channels and adding them to the sales funnel.
- Integration with email and telephony – you can call or write to a client in one click using the information specified in the card.
- Saving the history of messages and calls in the client card. You can use the service from a PC, tablet, or download a mobile application for smartphones on Android or iOS. There is a built-in messenger for internal employee communications.
Features: automatic sales funnel, business card scanner for adding contacts in one click.
What businesses is it suitable for: large and medium-sized businesses with a sales department.
Price:
- “Basic” tariff — 599 ₽ per 1 user per month;
- “Advanced” tariff — 1099 ₽ per 1 user per month;
- “Professional” tariff — 1599 ₽ per 1 user per month.
You can connect a free trial period for 14 days.
Pros:
- Simple interface that is easy for a beginner to navigate.
- Quick implementation – just register and the system will be ready to work.
- Flexible setup of deals – you can set priorities, add tags and lists, set up filters for each parameter.
Cons:
- Limited analytics capabilities – the system has six report elements, you cannot edit them or add your own.
- Integration with 1C is possible only with the excitement of the fw500 – the frenchweb ranking the program’s cloud modules or through third-party integrators.
Integration of Pact with amoCRM is free and included in any tariff.
M2Lab: for developers
M2Lab is a Russian platform for solving developers’ marketing tasks.
Basic functions that our clients use:
- collection and recording of lead data from all channels;
- ready-made templates for creating reports;
- integration with telephony, email, messengers, 1C.
The system automatically generates documents at any stage of the transaction, and they can be sent for registration in one click.
Features: a “checkerboard” of a residential complex or cottage village with data on each real estate option – the manager can quickly select the desired option canada email lead and book it for the client. Automatic uploading of objects to real estate portals.
where you communicate with clients. All requests come to one window, you can control those responsible and automate communication using bots. You can start with Pact, and connect CRM later when you need more functions.
