For smaller and local businesses, manually handling conversations through your Google Business Profile shouldn’t be a problem. However, larger businesses that are likely to deal with a lot of requests need
A more automated solution to handling incoming messages.
This is where the Businesses Messages dataset API facilitates automated experiences like the ones demonstrated in the explainer video we looked at earlier.
To build this kind of experience,
You’ll need to use (and pay for) a partner how to define and use the ideal customer profile: strategies to boost your results application or service provider – and you can find the full list of partners here.
With a customised chat system integrated with Business Messages, you can recommend products/services, facilitate bookings and purchases, accept payments, arrange deliveries and create a fully automated customer experience.
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